Legal

Subprocessors.

The third-party services we use to run Shape — what each one receives, where it's processed, and the safeguard that protects international transfers. We update this page when the list changes.
Last updated — June 22, 2026
How to read this. A "subprocessor" is a vendor that processes your data on Shape's behalf, under contract, only to provide its service to us. Services marked Yes under "Health data" can receive consumer health data. The independent coaches you link with are not subprocessors — they are third-party recipients of the data you choose to share with them. See the Privacy Policy and the Consumer Health Data Privacy Policy for the full picture, and Data & compliance for how we secure it.
ServicePurposeData categoriesHealth dataRegionTransfer safeguard
SupabaseDatabase, authentication, file storageAccount & profile, all health/fitness records, messages, photos & voice notes (storage)YesUnited StatesStandard Contractual Clauses + transfer impact assessment (UK Addendum)
StripePayments, subscriptions, coach payoutsName, email, billing details, card brand & last four, transaction statusNoUS / globalEU-US Data Privacy Framework / SCCs (per Stripe DPA)
VercelWeb hosting, edge delivery, product analyticsIP address, request & usage dataNoUS / globalEU-US Data Privacy Framework
CloudflareDNS, network security, Turnstile bot checkIP address, bot-challenge tokenNoUS / globalEU-US Data Privacy Framework
OpenAI"Nora" assistant, voice transcription, text-to-speechCoaching text that can include recovery, sleep, weight, body-fat, mood and training context; meal-note voice audioYesUnited StatesStandard Contractual Clauses (OpenAI API)
Google Firebase Cloud MessagingPush notificationsDevice push token, notification contentNoUS / globalEU-US Data Privacy Framework / SCCs (Google DPA)
ResendTransactional & (opt-in) marketing emailName, email, message contentNoUnited StatesData Privacy Framework / SCCs (Resend DPA)
InstacartGrocery-list hand-off (only when you use it)Grocery list itemsNo*United StatesPer Instacart terms
Apple (HealthKit / MusicKit)Health import on iOS; music playlistsHealth metrics you authorize on your device; playlist referencesYesOn-device + USApple platform terms
SpotifyPlaylist sharing (in-workout audio)Basic profile, playlist referencesNoUS / globalPer Spotify terms
Strava / Garmin / Whoop / OuraWearable import (only the ones you connect)Activities, heart rate, HRV, sleep, recovery, caloriesYesUS / globalPer provider terms

* Instacart receives the items on a grocery list you choose to send, which can reveal dietary information.

International transfers

Shape is operated from the United States, so data is processed in the U.S. For people in the EEA and the UK, transfers to the U.S. rely on the safeguard listed for each service above — the EU-US Data Privacy Framework where the service is certified, or European Commission Standard Contractual Clauses (with the UK International Data Transfer Addendum) and a transfer impact assessment where it is not. We maintain SCCs as a fallback even for Data-Privacy-Framework-certified services.

Changes

When we add, remove, or materially change a subprocessor, we update this page and the "Last updated" date above. For material changes that affect how your data is handled, we also give notice as described in the Privacy Policy. Questions: privacy@theshapecommunity.com.